Aisshpra- Dream of Diamonds – Terms & Conditions

This Scheme shall be known as "Aisshpra- Dream of Diamonds" (hereinafter referred to as "the DOD")

For the purpose of the Terms and Conditions of this Scheme, M/s. Hari Prasad Gopi Krishna Saraf Private Limited will be referred to as "the First Party" and the Customer shall be known as "the Account Holder".

1. Account Opening & Enrolment

1. Only adult individuals can enrol into the DOD. Minors are prohibited from this Scheme.
2. The Account Holder should ensure that all Original Receipts / Payment Vouchers are stored safely with him/her at all times. The Account Holder should verify that the payments made by him/her are correctly printed and any discrepancy should be immediately brought to the Store Manager's notice, for suitable rectification.
3. In case of any change in contact and/or address details and/or bank details and/or any other details submitted by the Account Holder at the time of enrolment to the DOD, the Account Holder is required to intimate such change to the First Party within 7 (seven) days of such change along with the necessary documentary evidence of such change as may be required by the First Party. This information must also be provided on the Toll-Free Number 1800 120 1299 or Customer Care Number- 8112611611.
4. The maturity date shall be calculated according to the date of the first payment by the Account Holder.
5. The minimum instalment amount shall be INR 5000/- or more in multiples of INR 1000/-

2. Monthly Payments

1. The Account Holder should ask for a computerized Receipt / Payment Voucher, duly signed by the Store Manager / Cashier, from the Store where he/she is making the payment. Receipt for payment made by Automated Clearing House ("ACH") / Cheque will be given only after clearance of payment.
2. Payment of monthly instalment(s) should be made by the Account Holder on or before the due date in the Store where the account is opened. Non -MICR CHEQUES will not be accepted.
3. The Account Holder shall be provided with a grace period of 7 (seven) days in a month for payment of the instalment due. However, it must be clearly understood that in any case due date for the subsequent instalment will be calculated from the initial due date and not the date on which an instalment is actually paid. In the event the Account Holder fails to pay the instalment within the grace period, proportionate discount as offered herein shall be reduced by Rs.7/- per Rs.10,000/- of instalment for each day of delay calculated from the due date till the date of actual payment.
4. It shall be the responsibility of the Account Holder to pay the instalments as and when they fall due. Aisshpra Store or the First Party shall not be responsible or liable to send reminders for payments and to collect the same from the Account Holder.
5. No extra discounts shall be offered for prepayment of any instalment.
6. The maximum amount of discount will be equal the value of one instalment and shall be applicable only to the Account Holder who pays 10 monthly instalments on the due date and opts to redeem after 330 days of enrolment date.

3. Redemption

• The benefits applicable at the time of redemption are as hereunder:

1. At the time of purchase of jewellery/redemption, the Account Holder has to personally come with all the original DOD Receipts and such ID proof as may be required by the First Party and execute the Account Closure Form, to affect the redemption of the instalments paid in the DOD.
2. DOD can be redeemed against purchase of diamond jewellery only which does not include Polki-Studded, Solitaires or Solitaire studded jewellery. All jewellery purchased under the DOD will be subject to the then prevailing gold rates, diamond rates, stone charges, labour charges, making charges, wastage charges and material charges. All statutory taxes/levies shall be as applicable at time of purchase.
3. The DOD account has to be closed at the end of the tenure or premature closure by purchase of diamond jewellery of a value equal to or higher than the total instalments paid and the applicable discount as per the Table above. No payment will be refunded and the account can be closed against purchases only. Partial purchase of jewellery and partial refund will not be permitted.
4. The Account Holder is mandatorily required to redeem his/her account before 361 days from the date of enrolment to the DOD. In case the Account Holder does not close his/her DOD account within this period, the total amount deposited by him/her against the DOD will be refunded directly to his/her bank account without the benefit of any discount available as specified hereinabove.
5. It is further clarified that the tenure of the DOD Account can under no circumstances be extended beyond 360 days from the date of commencement of the Account. In the event an Account Holder fails to pay any instalment(s) either through electronic mode or physically through cheque/draft, on account of any force majeure event, the discount scheme as provided in the table hereinabove shall be applicable on redemption.

4. Welcome Bonus

The First Party may at its sole discretion offer a welcome bonus to the Account Holder at the time of opening a DOD account. This welcome bonus can be redeemed at the time of purchase of diamond jewellery provided the Account Holder has paid all his instalments and has completed the entire tenure of 330 days. However, if an Account Holder fails to make timely payment of 3 (three) consecutive instalments, such Account Holder will become ineligible for any welcome bonus. In such a case, any welcome bonus already credited to such defaulting Account Holder shall be reversed. No refund can be made against redemption of this bonus and the Account Holder should purchase Diamond Jewellery equal to or greater than the instalments paid by him plus applicable discount plus welcome bonus.

5. Other Terms and Conditions

1. The DOD is purely a Loyalty-cum-discount scheme and cannot be construed as any Savings/Deposit or any other scheme whatsoever.
2. In case of loss of original DOD payment Receipts by the Account Holder, he/she shall be personally responsible for any loss resulting therefrom including but not limited to redemption / purchase by any other person.
3. The DOD is non-transferable.
4. The Account Holder cannot combine multiple saving schemes against single purchase.
5. The maximum amount of cash deposits that an Account Holder can make shall be subject to the applicable income tax provisions/any other applicable laws, rules and regulations from time to time.
6. In the event of death of the Account Holder, the amount due against the DOD will be transferred to the nominee(s) of the Account Holder. In case the Account Holder does not nominate any person, any claim(s) made by any other person(s) on behalf of the Account Holder will not be entertained unless such person being a legal heir/duly authorised person claiming the benefits in the DOD on behalf of the deceased Account Holder shall produce the following documents to the First Party:

Notwithstanding anything to the contrary contained hereinbefore, the decision of the First Party shall be final on the sufficiency of any document in all such cases above and the same shall be binding upon the claimants.

1. The First Party reserves the right to alter, amend, add and/or delete part or whole of this DOD without prior intimation to the Account Holder, as long as the same is not prejudicial to the interests of the Account Holder. The First Party shall, however, not be responsible for any changes necessitated by any regulatory requirement.
2. The First Party also reserves the right to suspend the DOD at any time. In such an eventuality, the Account Holder shall purchase diamond jewellery at the Aisshpra Store / aisshpra.com equal to the value of the instalments accumulated in his/her DOD account along with discounts accumulated as on that day.
3. The First Party shall not be responsible and/or liable for any cyber-crime and/or cyber fraud committed against the Account Holder arising out of use of the First Party's website and/or transactions using First Party's website and generally for any transactions/communication done with the First Party through the use of any electronic mode/medium.
4. It shall be the responsibility of the Account Holder to make payment to the First Party's bank account or via First Party's application/website or at the showroom and obtain a receipt for the same. In case he/she has not received the Receipt then he/she must immediately inform the Store Manager or on the toll-free number / customer care number provided. The First Party takes no responsibility for any payment made by the Account Holder to any other account of employee or associates of the First Party.
5. The discount available under this Scheme cannot be clubbed with any other scheme/offer/gift voucher prevailing at the time of redemption. DOD cannot be redeemed against purchase of pre-ordered or pre-selected diamond jewellery.
6. The liability of the First Party under the DOD is limited to the extent of the instalments paid by the Account Holder and the accumulated discount, if any, as per DOD conditions contained herein.
7. All disputes arising out this Scheme will be subject to the jurisdiction of Courts at Gorakhpur alone.
8. The Account Holder's enrolment under the DOD represents his/her express acceptance of the terms and conditions of this Scheme of his/her own volition without any external influence/coercion, express or implied.
9. Any liability/tax liability arising on the Account Holder as a result of his/her enrolment under the DOD shall be the sole liability/responsibility of the Account Holder and the First Party stands indemnified by the Account Holder in this regard

M/s. Hari Prasad Gopi Krishna Saraf Private Limited

Toll-free Number: 18001201299

Customer Care number: 8112611611