FAQ & Support
Talk to our Customer support team.
Chat with us- +918112611611
Call us at- 8112611611
Write to us at- [email protected]
Your questions. Our answers.
Every purchase is backed by the trust and assurance of:
- ✓ BIS Hallmarked Gold Jewellery
- ✓ Certified Natural Diamond Jewellery (IGI Certified, where applicable)
- ✓ Certificate of Authenticity
- ✓ 85 Years of Expert Craftsmanship
- ✓ Trusted by 5 Lakh+ Happy Customers
- ✓ Secure Payments & Delivery
Every piece is quality assured.
- Gold Jewellery: BIS Hallmarked with a Certificate of Authenticity
- Natural Diamond Jewellery: IGI Certified (where applicable)
- Backed by 85 Years of Expert Craftsmanship
Absolutely. Your payment is processed through secure payment gateways, and every order is shipped via Sequel, one of India's trusted logistics partners for precious jewellery. You'll receive complete tracking updates once the order has been dispatched.
Yes. Enjoy a 15-Day Easy Return Policy (as per our return policy), so you can shop with confidence.
Yes. We offer free delivery across India on all eligible jewellery orders.
We accept payment via Visa Card, Master Card, American Express, RuPay Card, Maestro Card, Wallet, and Net Banking. Hence, shop to save at Aisshpra. Your orders will only be processed upon successful payment.
- Ready-to-Dispatch Jewellery: Delivered within 4–5 working days after dispatch.
- Made-to-Order Jewellery: Crafted specially for you and generally requires up to 25-30 days.
You can track your order anytime using your tracking ID.
Yes. Every order includes a tax invoice.
- Gold Jewellery: BIS Hallmark & Certificate of Authenticity
- Natural Diamond Jewellery: IGI Certificate (where applicable)
Our jewellery experts are always happy to assist you.
- WhatsApp: 8112611611
- Call: 8112611611
Whether you have questions about a product, payment, delivery, or your order, we're just a call or message away.
