FAQ & Support
Talk to our Customer support team.
Chat with us- +918112611611
Call us at- 8112611611
Write to us at- customercare@aisshpra.com
Your questions. Our answers.
How does the appointment process work?
Browse our website and choose your favourite jewellery. Now, go to the –“Book an appointment” tab on our website, fill up all your info in the form mentioned, and pick a time that works for you. While you are at it, tell us what you’d like to see or anything that you desire from this appointment and we will do our best to not disappoint you. Our support team, shall contact you at the earliest, once you have submitted the form.
What topics can be addressed in the appointment?
We can help you with almost anything product related whether it is walking you through your perfect Aisshpra jewellery purchase or helping you find the right bracelet or ring size or even if it is just showing you what your favourite jewellery looks like.
Why choose Us?
The edge your Jewellery deserves-
- Absolute Value- Spend less, receive more with a guarantee of absolute quality and transparency.
- Amazing Convenience- Your one-stop shop for all your Gold, Diamond & Silver Jewellery needs and desires, with lifetime free service and a tailored monthly saving plan.
- Array of Diverse Selections- Explore designs from top artisans in three purity standards, tailored to your preferences.
- 15- Day Money- Back Guarantee- Get a 100% refund if you are not happy with your jewellery purchase.
- Safe & Secure Packaging- We assure your Jewellery is delivered in an aesthetic & tamper-proof packaging, promising you a memorable shopping experience.
- Hassle-free Exchange- Our hassle-free exchange policy, allows Customers to shop at a convenience.
Do I need to pay shipping/ delivery charges?
Shop freely at Aisshpra, with our free shipping policy. To give our customers an enjoyable shopping experience, shipping charges are waived. Hence, shop guilt-free at Aisshpra.
Does Aisshpra customize orders?
Yes, we do customize orders.
When will my favourite jewellery, come in stock again?
We tend to get Out Of Stock frequently. Our website is updated regularly. You can connect with us by dialing our toll-free number or by writing to us at our official Mail –id or WhatsApp Number, to learn in detail about your favourite product. Check out our contact details here.
What payment options do you have?
We accept payment via., Visa Card, Master Card, American Express, RuPay Card, Maestro Card, Wallet, and Net Banking. We offer unlimited discounts and offers when making payment via. Debit Cards. Hence, shop to save at Aisshpra. Your orders will only be processed upon successful payment.
Do we have a Cash on Delivery option?
No, there is no Cash on Delivery option available for Aisshpra.
How can I check the status of my order?
Our customers can track their orders by clicking on the tab- Track Order. The customer can enter the same email address used while placing the order and the correct order number to track his/her order. The registered users can easily sign in and track their orders from the order history section on the account page.
How soon will I receive my order?
We value our customers and their precious time. Honestly, the time taken to deliver orders varies according to the destination or location of our customers. Putting the external constraints aside, the team at Aisshpra puts its, best efforts to ensure that our customers receive the order within 5-7 working days of placing it.
Can we send personal orders to our relatives?
Yes. We create personalized orders and deliver them to your loved ones at their doorstep. Create precious unforgettable memories with Aisshpra as we communicate your messages to your loved ones. For more information about our Custom-made Jewellery, please click here
