FAQ





How does the appointment process work?
Browse our website and choose your favourite jewellery. Now, go to the –“Book an appointment” tab on our website, fill up all your info in the form mentioned, and pick a time that works for you. While you are at it, tell us what you’d like to see or anything that you desire from this appointment and we will do our best to not disappoint you. Our support team, shall contact you at the earliest, once you have submitted the form.
What topics can be addressed in the appointment?
We can help you with almost anything product related whether it is walking you through your perfect Aisshpra jewellery purchase or helping you find the right bracelet or ring size or even if it is just showing you what your favourite jewellery looks like.
What is the minimum amount with which I can enroll under DOD and how can I pay?
You can enroll with the minimum installment amount of 5000/-. The payment can be deposited at our showroom via cash, UPI, debit/credit card or via our customer app.
What if I am unable to pay installment on time?
Only 7/- per 10,000/- of installment per day of delay will be reduced from accumulated amount.
Can I purchase gold, silver coin/jewellery against this plan?
Under this plan you can purchase diamond jewellery only excluding polki and solitaires.
Can I purchase jewellery before maturity date?
Yes, you can purchase jewellery before maturity date and avail benefits as mentioned in the table but you will not get the benefit of welcome bonus.
How will I get the benefit of welcome bonus and what is it's value?
Welcome bonus is equal to the value of one installment and can be availed by the customer on completion of 330 days of tenure.
Can I close my scheme and get payment refund?
You can close your scheme against purchase only and avail benefits as mentioned in the table.
What will be the jewellery rate applicable?
You will have to pay for jewellery at prevailing rates.
What if I am unable to close my account before 360 days?
It's mandatory to close the account before 360 days of enrollment date. If you are unable to make your purchases before 360 days then the accumulated amount will be transferred to your bank account without any benefits.
Can I initiate the plan in one showroom and redeem it at another Aisshpra showroom?
Yes, you can make payment at any of our showrooms and redeem at any of our showrooms.
Can I change my installment amount?
All the installment amounts will be same and cannot be changed.
Can I pay the monthly payment in advance?
Yes, but redemption can be done only at the end of the commitment period as per benefits mentioned in the table.
Will I get benefits of prevailing discount and offers being given by Aisshpra?
Yes, you will get the benefit of prevailing offers and discounts on the extra purchases being made beyond the accumulated amount with bonus and benefits.
What is the minimum amount with which I can enrol under GDS and how can I pay?
You can enrol with the minimum installment amount of ₹ 3000/-. The payment can be deposited at our showroom via Cash, UPI, Debit/Credit Card or via our customer app.
What if I am unable to pay installment on time?
Only ₹ 11/- per ₹ 10000/- of installment per day of delay will be reduced from accumulated amount. If you fail to pay 3 consecutive installments then your account will be suspended and you cannot make any further installment payment. You can however redeem the accumulated amount against purchases and avail benefits as per the table.
What if I purchase jewellery whose making is more than my eligibility?
For example if you select a jewellery whose making is 22% and your eligibility is 19% then you will have to pay only 3% making charges.
Can I purchase jewellery more than my accumulated amount?
Any purchase in excess of the accumulated amount will be at original making charges of selected jewellery.
Can I purchase silver and gold coins against this scheme?
Yes you can.
Can I purchase jewellery before the maturity date?
We suggest that you complete the tenure for maximum benefits however if you redeem earlier you will get benefits as mentioned in the table.
Can I close my scheme and get payment refund?
You can close your scheme against purchase only and avail benefits as mentioned in the table.
What will be the jewellery rate applicable?
You will have to pay for jewellery at prevailing rates.
What if I am unable to close my account before 360 days?
It is mandatory to close the account before 360 days of enrollment date. If you are unable to make your purchases before 360 days then the accumulated amount will be transferred to your bank account without any benefits.
Can I initiate the plan in one showroom and redeem it at another aisshpra showroom?
Yes you can make payment at any of our showrooms and redeem at any of our showrooms.
Can I change my installment amount?
All the installment amounts will be same and cannot be changed.
Can I make the monthly payment in advance?
Yes, but redemption can be done only at the end of the commitment period and avail benefits as mentioned in the table.
Will I get the benefits of prevailing discount and offers being given by Aisshpra?
Yes you will get the benefit of prevailing offers and discounts on the excess weight being purchased beyond the accumulated amount.
What is the minimum amount with which I can enroll under STS and how can I pay?
You can enroll with the minimum installment amount of 1000/-. The payment can be deposited at our showroom via Cash, UPI, Debit/Credit Card or via our customer app.
What if I am unable to pay installment on time?
Proportionate discount being offered will be reduced on a pro-rata basis at the time of purchase.
Can I purchase gold and silver coins against this plan?
Under this plan you can purchase only jewellery, coins are not applicable.
Can I purchase jewellery before the maturity date?
Yes, you can purchase jewellery before maturity date and avail benefits as mentioned in the table.
Can I close my scheme and get payment refund?
You can close your scheme against purchase only and avail benefits as mentioned in the table.
What will be the jewellery rate applicable?
You will have to pay for jewellery at prevailing rates.
What if I am unable to close my account before 360 days?
It's mandatory to close the account before 360 days of enrollment date. If you are unable to make your purchases before 360 days then the accumulated amount will be transferred to your bank account without any benefits.
Can I initiate the plan in one showroom and redeem it at another Aisshpra showroom?
Yes, you can make payment at any of our showrooms and redeem at any of our showrooms.
Can I change my installment amount?
All the installment amounts will be same and cannot be changed.
Can I pay the monthly payment in advance?
Yes, but redemption can be done only at the end of the commitment period as per benefits mentioned in the table.
Will I get the benefits of prevailing discount and offers being given by Aisshpra?
Yes, you will get the benefit of prevailing offers and discounts in addition to the benefits of the plan.
Why choose Us?
The edge your Jewellery deserves-
- Absolute Value- Spend less, receive more with a guarantee of absolute quality and transparency.
- Amazing Convenience- Your one-stop shop for all your Gold, Diamond & Silver Jewellery needs and desires, with lifetime free service and a tailored monthly saving plan.
- Array of Diverse Selections- Explore designs from top artisans in three purity standards, tailored to your preferences.
- 15- Day Money- Back Guarantee- Get a 100% refund if you are not happy with your jewellery purchase.
- Safe & Secure Packaging- We assure your Jewellery is delivered in an aesthetic & tamper-proof packaging, promising you a memorable shopping experience.
- Hassle-free Exchange- Our hassle-free exchange policy, allows Customers to shop at a convenience.
Do I need to pay shipping/ delivery charges?
Shop freely at Aisshpra, with our free shipping policy. To give our customers an enjoyable shopping experience, shipping charges are waived. Hence, shop guilt-free at Aisshpra.
Does Aisshpra customize orders?
Yes, we do customize orders.
When will my favourite jewellery, come in stock again?
We tend to get Out Of Stock frequently. Our website is updated regularly. You can connect with us by dialing our toll-free number or by writing to us at our official Mail –id or WhatsApp Number, to learn in detail about your favourite product. Check out our contact details here.
What payment options do you have?
We accept payment via., Visa Card, Master Card, American Express, RuPay Card, Maestro Card, Wallet, and Net Banking. We offer unlimited discounts and offers when making payment via. Debit Cards. Hence, shop to save at Aisshpra. Your orders will only be processed upon successful payment.
Do we have a Cash on Delivery option?
No, there is no Cash on Delivery option available for Aisshpra.
How can I check the status of my order?
Our customers can track their orders by clicking on the tab- Track Order. The customer can enter the same email address used while placing the order and the correct order number to track his/her order. The registered users can easily sign in and track their orders from the order history section on the account page.
How soon will I receive my order?
We value our customers and their precious time. Honestly, the time taken to deliver orders varies according to the destination or location of our customers. Putting the external constraints aside, the team at Aisshpra puts its, best efforts to ensure that our customers receive the order within 5-7 working days of placing it.
Can we send personal orders to our relatives?
Yes. We create personalized orders and deliver them to your loved ones at their doorstep. Create precious unforgettable memories with Aisshpra as we communicate your messages to your loved ones. For more information about our Custom-made Jewellery, please click here